Home » Ask Me About | Robie Suggs

Ask Me About | Robie Suggs

President and CEO, Warsaw Federal

by Elizabeth Miller Wood

ASK ME ABOUT: How Warsaw Federal’s designation as a Minority Deposit Institution impacts its home neighborhoods.

WHAT IS WARSAW FEDERAL’S MISSION AS A MINORITY DEPOSIT INSTITUTION? Warsaw is a mutual bank, which means we’re in the best position to make decisions that benefit customers and communities, not shareholders. We invest 100 percent of our deposit dollars locally. We know that people of color and those community members in the low- to moderate-income space have been grossly underserved, and so putting an organization in place to support their needs is particularly important.

HOW HAS THE BANK IMPACTED PRICE HILL AND SAYLER PARK SPECIFICALLY? For 130 years, Warsaw Federal has proudly supported these two neighborhoods. We received our MDI designation late last year. We’re taking a measured and thoughtful approach in our transition to an MDI by designing our offerings alongside our community members so we can deliver an impactful experience.

HOW DO YOU MEET THE UNIQUE NEEDS OF YOUR COMMUNITY? We conduct community listening sessions to understand the needs and concerns of our customers and community. We want to provide focused financial solutions, tools, and education and meet community members, customers, and small businesses where they are, including partnering with local nonprofits and community organizations. We recently launched a new online and mobile platform to help customers bank wherever they are and whenever they want. It has several terrific features that help with budgeting, credit scores, and more.

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